Frequently Asked Questions

  • We offer a full range of lash services designed to meet your needs—whether you would like a natural set or a more defined set, Studio 17 offers it all. You will find a detailed version of all Lashes offered in the appointments page.

  • Lash extensions typically last 2–3 weeks before a refill is needed. Retention will vary depending on your natural lash cycle, aftercare, and lifestyle.

  • Lash extensions shed naturally with your lash cycle, meaning you lose a few extensions each day as your natural lashes grow and shed. Over time, this creates gaps and reduces the fullness of your set.

    Refills every 2–3 weeks replace the lashes that have shed, keeping your set full, even, and well-maintained while supporting the best possible retention and overall lash health.

  • When applied correctly and maintained with proper aftercare, lash extensions should not damage your natural lashes. At Studio 17 Artistry, we prioritise lash health, safe isolation, and correct application techniques at all times.

  • Please arrive with clean, MAKE-UP FREE lashes. Avoid mascara, oils, or heavy eye products before your appointment to ensure the best retention and application.

  • Yes, however, oil-based products around the eyes should be avoided as they can break down the adhesive. Mascara is not recommended as it can clump the extensions, be difficult to remove, and leave residue that affects retention.

  • Refills are recommended every 2–3 weeks to maintain fullness and a clean, even look. Anything after 4 weeks will be considered a full set

  • Arriving late will either result in a shortened appointment or cancellation, depending on availability. We recommend arriving on time to receive your full service.

  • Yes, professional lash removals are available and should always be performed safely to protect your natural lashes.